How should a CNA respond if a resident refuses care?

When a resident refuses care, the appropriate response is to respect their decision and document it. It is essential for a Certified Nursing Assistant (CNA) to acknowledge the autonomy and rights of the resident. Residents have the right to make choices about their own care, including the right to refuse certain treatments or assistance.

Respecting a resident's refusal is crucial not only for ethical and legal reasons but also to maintain the trust and rapport between the caregiver and the resident. It ensures that the resident feels empowered and respected as an individual rather than treated like a patient with no voice.

Documentation is equally important because it provides a record of the resident's wishes and the actions taken by the caregiver. This can be vital for future care planning and communication among the healthcare team.

In contrast, forcing a resident to comply with care undermines their autonomy and can lead to feelings of distress, mistrust, or even harm. Ignoring the refusal dismisses the resident’s rights and needs, while notifying the family might be appropriate in some circumstances, it does not address the immediate situation of the resident's rights and wishes. Therefore, the most respectful and appropriate action is to honor the resident's choice and ensure it is documented properly.